Privacy Policy
Last updated: August 12, 2026
This policy applies to the Wooout website at wooout.com.
1) Controller
Oliver Heidorn
Oliver Heidorn Creative Technology
Flottbeker Drift 18
22607 Hamburg
Germany
Phone: +49 40 82244484
hello@wooout.com
2) What data we process and why
Feedback form
When you submit the feedback form, we receive your message, an optional reply-to email address, and the time you submitted it. Providing a reply-to email is voluntary; without it we cannot respond to you personally.
Legal basis: Art. 6(1)(b) GDPR — processing is necessary to provide the feedback service you requested. For the optional reply-to email: Art. 6(1)(a) GDPR — your consent, given by voluntarily entering your email address.
Security and abuse prevention
To protect the service against misuse, we apply rate limiting per IP address on all requests, including feedback submissions. The IP address is held in memory only for the duration of the rate-limit window and is never written to disk.
Legal basis: Art. 6(1)(f) GDPR — our legitimate interest in keeping the service secure and available.
Server logs
When you visit this website, your browser transmits technically necessary data that our server records in log files: the page requested, date and time, amount of data transferred, referrer, browser type and version, operating system, and your IP address in truncated (shortened) form. Log files are deleted after 7 days at the latest. We do not combine this data with any other data source.
Legal basis: Art. 6(1)(f) GDPR — our legitimate interest in the secure and stable operation of the website.
3) Cookies
We do not set cookies on this website. There are no analytics, advertising, or tracking cookies, and no cookie-consent banner is shown because none is required.
4) Recipients
We do not sell or share your personal data with third parties.
Feedback submissions are stored in our own database on a server located in Germany and are not automatically forwarded to any third party.
5) International transfers
Our server is located in Germany. Feedback data stays within the European Economic Area and is not transferred to third countries.
6) Retention
- Feedback submissions: deleted as soon as your request has been resolved.
- Server logs: deleted after 7 days at the latest.
- Rate-limit data (IP address): discarded at the end of each rate-limit window (minutes).
7) Your rights
Under the GDPR you have the right to:
- Access (Art. 15) — obtain a copy of the personal data we hold about you.
- Rectification (Art. 16) — have inaccurate data corrected.
- Erasure (Art. 17) — request deletion of your data.
- Restriction (Art. 18) — ask us to limit how we process your data.
- Objection (Art. 21) — object to processing based on legitimate interests.
- Withdraw consent (Art. 7(3)) — at any time, without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, email hello@wooout.com — a one-line message is enough.
8) Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority. The authority competent for us is:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit (HmbBfDI)
www.datenschutz.hamburg.de
You may also contact the supervisory authority in your country of residence or place of work.